The Profound Agency
Concerts & Events

Selling tickets against a fixed date

An event campaign has a deadline nothing can move. That changes the media plan: reach has to arrive early enough to matter, conversion pressure has to build toward the date, and everything has to be measurable while there is still time to change it.

What actually sells tickets for a local event?

Video that reaches people in the catchment before they have made weekend plans, retargeting against everyone who looked at the ticket page and did not buy, and a route from the ad to the checkout that takes one action — a QR code on a Connected TV spot, or a click straight to the box office.

What we run for concerts & events clients

Campaigns in this sector

Clients are described by sector rather than named. Every figure is from the campaign it sits under.

Attractions

QR codes on Connected TV drove record ticket sales

An attraction needed ticket sales, and needed to know which part of the campaign produced them.

What we ran

  • A social video adapted into a Connected TV spot
  • An on-screen QR code taking the viewer straight to tickets
QR scans
2,272
Scan rate
0.88% — 11× the benchmark
Video completion
98% watched to 100%

Music festival

A festival lifted box office 10% and concessions 15%

A Memorial Day music festival needed attendance growth over the previous year, inside a seven-week window.

What we ran

  • Multi-channel reach across the catchment
  • Retargeting against everyone who visited and did not buy
Conversions in seven weeks
12,937
Retargeting rate
0.57% — nine times the national average
Box office revenue
Up 10%
Concessions
Up 15% year on year

Questions we get asked

What actually sells tickets for a local event?
Video that reaches people in the catchment before they have made weekend plans, retargeting against everyone who looked at the ticket page and did not buy, and a route from the ad to the checkout that takes one action — a QR code on a Connected TV spot, or a click straight to the box office.
How many clicks should I expect?
The national average click-through rate for digital display advertising is about 0.07%, so 100,000 impressions should produce at least 70 clicks through to your website. On 300,000 impressions that is roughly 210 visits. Campaigns we run frequently beat that average by several multiples, but the benchmark is what any plan should be built on rather than the best case.
How many of those clicks turn into leads or sales?
That depends on your own website conversion rate, not on the ads. Take the share of visitors who currently do what you want them to do and apply it to the expected clicks: at 300,000 impressions and a 5% site conversion rate, roughly 210 clicks would produce about 10 conversions. If you do not know your current conversion rate, that is the first thing worth measuring, because it sets the ceiling on everything paid media can deliver.
Can you track whether someone who saw an ad came to my location?
Yes, on the channels that serve to mobile devices. If someone sees the ad and then visits your location with their phone within fourteen days, that visit can be attributed and reported. It is shown on your monthly report as verified and estimated visits.
What counts as a conversion, and do you measure view-throughs?
A click conversion is someone who clicked the ad and then completed the action you are tracking. A view-through is someone who saw the ad, did not click, and arrived at your site and converted later. Both are reported separately, because counting only clicks understates what awareness channels like video, audio and Connected TV actually do.

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