The Profound Agency
Funeral & Pre-planning

Two audiences, one of which is not ready to talk

Funeral marketing splits cleanly: immediate need, which is urgent and local, and pre-planning, which is a long, quiet consideration nobody wants to be rushed through. The tone that works for one is wrong for the other.

Can a funeral home advertise without being intrusive?

Yes, by separating the two audiences. Immediate need is served by search and local presence; pre-planning works through low-pressure awareness over a long window. One provider moved to a fully digital strategy and ran at nearly six times the national click-through average.

What we run for funeral & pre-planning clients

Campaigns in this sector

Clients are described by sector rather than named. Every figure is from the campaign it sits under.

Funeral services

A funeral group went fully digital and ran at 6× the benchmark

A funeral group specialising in burials and cremations moved its whole marketing strategy to digital.

What we ran

  • Search, paid social, video and retargeting working together
Click-through rate
0.41% — a little under 6× the national average
Strategy
100% digital for the year

Pre-planning funeral services

A pre-planning campaign reached 7× the national average

A funeral home wanted pre-planning enquiries, a category people avoid thinking about.

What we ran

  • Low-pressure awareness across a long consideration window
Click-through rate
0.52% — over 7× the national average

Questions we get asked

Can a funeral home advertise without being intrusive?
Yes, by separating the two audiences. Immediate need is served by search and local presence; pre-planning works through low-pressure awareness over a long window. One provider moved to a fully digital strategy and ran at nearly six times the national click-through average.
How many clicks should I expect?
The national average click-through rate for digital display advertising is about 0.07%, so 100,000 impressions should produce at least 70 clicks through to your website. On 300,000 impressions that is roughly 210 visits. Campaigns we run frequently beat that average by several multiples, but the benchmark is what any plan should be built on rather than the best case.
How many of those clicks turn into leads or sales?
That depends on your own website conversion rate, not on the ads. Take the share of visitors who currently do what you want them to do and apply it to the expected clicks: at 300,000 impressions and a 5% site conversion rate, roughly 210 clicks would produce about 10 conversions. If you do not know your current conversion rate, that is the first thing worth measuring, because it sets the ceiling on everything paid media can deliver.
Can you track whether someone who saw an ad came to my location?
Yes, on the channels that serve to mobile devices. If someone sees the ad and then visits your location with their phone within fourteen days, that visit can be attributed and reported. It is shown on your monthly report as verified and estimated visits.
What counts as a conversion, and do you measure view-throughs?
A click conversion is someone who clicked the ad and then completed the action you are tracking. A view-through is someone who saw the ad, did not click, and arrived at your site and converted later. Both are reported separately, because counting only clicks understates what awareness channels like video, audio and Connected TV actually do.

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