The Profound Agency
Multicultural & Hispanic

Reaching audiences the general-market plan misses

A general-market campaign translated into Spanish is not a Hispanic campaign. The media habits differ, the creative has to be built rather than translated, and the results are usually better than the general-market equivalent because the competition for attention is thinner.

Is it worth running a separate Spanish-language campaign?

The numbers say yes. A Ford dealer pairing Amazon video with Spanish-language radio reached a 1.01% click-through rate — over 14× the national average — and a college advertising an English as a Second Language programme reached 2.44%, which is more than 30×.

What we run for multicultural & hispanic clients

Campaigns in this sector

Clients are described by sector rather than named. Every figure is from the campaign it sits under.

Automotive retail

A Ford dealer reached the Hispanic market at 14× the benchmark

A local Ford dealer wanted the Hispanic market in its catchment, which its general-market plan was not reaching.

What we ran

  • Amazon video against Hispanic audience segments
  • Spanish-language streaming radio
Impressions
233,114
Clicks
2,363
Click-through rate
1.01% — over 14× the national average

Higher education

An ESL programme filled places at 2.44% click-through

A local college needed registrations for its English as a Second Language programme.

What we ran

  • Multi-month campaign against Spanish-speaking households in the catchment
Impressions
557,667
Clicks
13,617
Click-through rate
2.44% — more than 30× the national average

Questions we get asked

Is it worth running a separate Spanish-language campaign?
The numbers say yes. A Ford dealer pairing Amazon video with Spanish-language radio reached a 1.01% click-through rate — over 14× the national average — and a college advertising an English as a Second Language programme reached 2.44%, which is more than 30×.
How many clicks should I expect?
The national average click-through rate for digital display advertising is about 0.07%, so 100,000 impressions should produce at least 70 clicks through to your website. On 300,000 impressions that is roughly 210 visits. Campaigns we run frequently beat that average by several multiples, but the benchmark is what any plan should be built on rather than the best case.
How many of those clicks turn into leads or sales?
That depends on your own website conversion rate, not on the ads. Take the share of visitors who currently do what you want them to do and apply it to the expected clicks: at 300,000 impressions and a 5% site conversion rate, roughly 210 clicks would produce about 10 conversions. If you do not know your current conversion rate, that is the first thing worth measuring, because it sets the ceiling on everything paid media can deliver.
Can you track whether someone who saw an ad came to my location?
Yes, on the channels that serve to mobile devices. If someone sees the ad and then visits your location with their phone within fourteen days, that visit can be attributed and reported. It is shown on your monthly report as verified and estimated visits.
What counts as a conversion, and do you measure view-throughs?
A click conversion is someone who clicked the ad and then completed the action you are tracking. A view-through is someone who saw the ad, did not click, and arrived at your site and converted later. Both are reported separately, because counting only clicks understates what awareness channels like video, audio and Connected TV actually do.

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